Preparing for launchiPhone & iPad · Initial UK launch

App data and cloud controls at launch

Account & data

The app and cloud accounts are not yet available. This website cannot delete your app data or cancel an App Store subscription. For questions about your data, email support@myshiftpattern.com.

Local app controls at launch

At app launch, open More → Data & Privacy to review these separate choices. Read the full confirmation in your installed version before deciding; this page does not ask you to erase anything now.

Reset App Settings

Will reset presentation settings and keep shifts, patterns and the schedule.

Erase Schedule Data

Will remove shifts, absences and applied patterns. Jobs, custom Shift Types, saved pattern definitions and pay setup will stay.

Erase All App Data on This Device

Will remove the app’s local schedule, jobs, pay, settings and onboarding data on that device and return to Welcome.

These controls will preserve App Store purchases and Apple Calendar calendars/events. They will not cancel subscriptions. If the app’s available choices or confirmation differ, stop and get help.

Cloud-account controls at launch

At app launch, the cloud service will have separate controls for exporting retained information, disabling backup, pausing synchronisation, deleting cloud data and closing the cloud account. These controls are still being developed and will be verified before app launch. They are not available on this website.

Before app launch, we will explain how to use these controls, how we check that you are authorised to make a request, and what happens to your information afterwards. These controls will be available in the app at launch.

Purchases are separate

Deleting data or closing your cloud account will not itself cancel an App Store subscription. Manage subscriptions through your Apple account.

Questions about your information

For questions about My Shift Pattern or privacy requests, email support@myshiftpattern.com.

Help & support · Privacy